Shipping, Returns, & Refunds - Voare's Shipping & Return Information
Voare Jewelry offers FREE GROUND SHIPPING on all U.S. domestic orders. All orders are shipped via USPS.
FREE STANDARD SHIPPING on all international orders over $150
Orders placed Monday through Friday (excluding holidays) will be processed and shipped within 3 business days. Orders placed on Saturdays and Sundays will begin processing the following business day.
Voare Jewelry provides FREE RETURN SHIPPING on all U.S. domestic orders.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
To return your product, you should e-mail us at email@example.com, indicating the item(s) and reason for return. If it is a U.S. order, We will send you a confirmation e-mail with a pre-paid label for shipping. If it is an International order we will send you the address where you should send your order back at your expenses. Ensure to return the item(s) in its original packaging and securely sealed.
Please allow up to 3 weeks for processing.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We don't refund shipping costs.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.